Dual Dash gives you visibility across the entire organization.
Not just results.
How those results are being driven.
Your role is not to manage every detail.
It’s to ensure the system is working.
Start With Scorecards
Scorecards give you a clear view of performance across teams, departments, and roles.
Use them to understand:
- Where performance is strong
- Where performance is breaking
- Where trends are moving
You’re not looking for every detail.
You’re looking for patterns.
Look for the Gaps
Strong results are important.
But the real value is in spotting where things are off.
Ask:
- Where are we consistently below target?
- Where is performance uneven across teams?
- Where are we reacting too late?
This is where leadership attention matters most.
Ensure 1:1s Are Happening
Performance doesn’t improve without conversation.
Use the 1:1 reporting view to understand:
- Are meetings happening consistently?
- Are they being completed or missed?
- Is there a rhythm of coaching?
If 1:1s aren’t happening, performance won’t improve.
Review Manager Effectiveness
Managers are the system.
Use Dual Dash to understand how they’re leading:
- Are they following through on meetings?
- Are they coaching consistently?
- Are they recognizing performance?
You’re not just evaluating results.
You’re evaluating how results are being managed.
Pay Attention to Sentiment and Stress
Numbers tell part of the story.
Sentiment and stress show what’s happening underneath.
Look for:
- Consistent low sentiment
- High stress across teams
- Sudden changes
These signals often appear before performance drops.
Use Surveys to Understand the Organization
Surveys give you visibility at scale.
They help you understand:
- Engagement
- Employee experience
- Feedback across groups
Use this data to identify patterns that may not show up in Scorecards.
Approve and Prioritize Ideas
Ideas surface opportunities from across the organization.
As an executive, you can:
- Review ideas
- Approve or reject them
- Provide clarity on direction
This ensures good ideas don’t get lost.
Maintain the System
Dual Dash only works if it’s maintained.
You have access to the Organization section to:
- Add employees
- Define roles
- Set Success Drivers
- Establish KPIs
This is where expectations are set.
Clear inputs lead to better outputs.
Lead Through the System
Dual Dash is not another report.
It’s a system for how your organization performs.
Your role is to:
- Ensure visibility exists
- Ensure leaders are using it
- Ensure consistency across teams
When the system is used well, performance improves without constant intervention.
Focus on What Matters
If you focus on nothing else, focus on:
- Scorecards → Where performance stands
- 1:1 Reporting → Whether leaders are coaching
- Trends → Where things are moving
Everything else supports those three.
What’s Next
Now that you understand how to lead through Dual Dash,
explore Organization Setup to see how expectations, roles, and performance standards are defined.
