New Feature: Group Meetings

Group Meetings are now available in Dual Dash.

This feature allows teams to organize and run recurring meetings such as:

• Daily huddles
• Weekly team meetings
• Monthly operating reviews

Each meeting includes a shared agenda.

Agenda Item Tags:

• Informational
• Input requested
• Voting item

These tags clarify the purpose of each topic and align participants before the meeting begins.

Improvement: Private & Shared Notes

Users can now take both private and shared notes in:

• 1:1 Meetings
• Group Meetings

Shared Notes:

• Visible to all participants
• Used for collaboration and alignment

Private Notes:

• Only visible to the user
• Used for internal thoughts, context, and follow-up

Key Benefits:

• Better structured meetings
• Clearer collaboration
• More effective coaching and follow-up

Every release is about raising the bar on our system of action so your team can win.

New Feature: Ideas

Ideas are now available in Dual Dash.

This feature allows organizations to capture and act on feedback from employees at all levels.

Users can:

• Submit ideas publicly or anonymously
• View ideas shared across the team
• Upvote or downvote ideas

Leaders can:

• Review submitted ideas
• Approve or decline ideas

This creates a structured way to surface ground up feedback and turn it into clear decisions.

Note on Performance Reviews

Performance Reviews are currently in development.

We planned to release them this week, but they are not yet up to our standards.

More to come soon.

New Feature: 1:1 Meetings with Video & Audio
Users can now run 1:1 meetings directly inside Dual Dash with built-in video and audio.

• View agenda and meet in the same place
• No need for external tools
• Call notifications are triggered when both users are logged in
• Users can receive calls from anywhere in the app

Improvement: KPI Library (Success Drivers)
KPIs now live in a centralized library within Success Drivers.

• View all KPIs in one place
• Assign KPIs to roles as needed
• Maintain consistency across the organization

New sorting options:

• Leading indicators
• Lagging indicators

Improvement: High Performance Line (Individual Scorecards)
Individual scorecards now include a High Performance Line.

• Shows top performance benchmark within the store
• Helps employees understand target performance levels

Improvement: Calculated KPIs (Department & Location)
KPIs now automatically calculate at the Department and Location level.

• Eliminates manual aggregation
• Provides real-time visibility into team and location performance

What’s New

Growth Plans

Growth Plans allow organizations to connect employee development directly to performance.

Each plan aligns individuals to:

• KPIs (results)
• Performance Drivers (behaviors)
• Technical Skills (capabilities)

This ensures development is not separate from performance, but part of the same system.

Growth Plans are designed to be reinforced through 1:1s, creating ongoing coaching and accountability.

Employee Detail Page Updates

Employee Detail pages now reflect the full success driver framework:

• KPIs
• Performance Drivers
• Technical Skills

This gives managers and employees a complete view of:

• What results are expected
• How work is being done
• What skills are being developed

All in one place.

Survey Question Sorting by Sentiment

Survey questions can now be sorted by sentiment score (1–5).

Dual Dash calculates sentiment using a -2 to +2 Likert model:

• Strongly Disagree = -2
• Disagree = -1
• Neutral = 0
• Agree = +1
• Strongly Agree = +2

This allows leaders to measure true sentiment rather than relying on simple averages.

Why this matters:

Traditional 1–5 scoring can mask real issues.
Sentiment scoring highlights where feedback is trending positive or negative — making it easier to prioritize action.

Why This Matters

This release strengthens the connection between:

• Performance (KPIs)
• Behavior (Performance Drivers)
• Development (Growth Plans)
• Feedback (Surveys)

Everything flows back into 1:1 coaching.

That’s the system of action.

‍

This week at Dual Dash, we shipped several updates that move us closer to what we care about most: helping leaders coach better and teams stay aligned.

• In-App Notifications are now live. You’ll now receive notifications for surveys, due dates, and other important events directly inside the platform so nothing slips through the cracks.
• Mentions are here. You can now tag teammates inside comments using @mentions. Each mention includes a deep link that takes the user directly to the comment so conversations stay connected to the work.
• Organization has been refactored. We simplified the header navigation and combined KPIs, Performance Drivers, and Technical Skills into one centralized management area called Success Drivers.
• Technical Skills are now connected to Jobs. This allows organizations to define the specific skills required for each role and build clearer development paths for employees.

Every release helps tighten the connection between expectations, coaching, and performance. Our goal every week is to raise the bar on our system of action so your team can reach new heights.

Back to building.

‍

This week at Dual Dash, we rolled out one of our biggest releases yet.

Surveys.

And I know what you're thinking… surveys?

Fair.

The problem was never asking questions. It’s that the answers rarely go anywhere. They generate reports. Reports generate meetings. Meetings generate nothing.

We built Dual Dash surveys around one standard: does this improve performance?

So instead of reports that sit there, results flow directly into 1:1 coaching. Instead of company-wide averages that hide the real story, you can filter insights by performance level. Because the best Dealer Principals we talk to aren’t just asking, “How does my team feel?”

They’re asking, “What’s slowing my best people down — and what are we going to do about it?”

Now you can see both.

In Dual Dash, surveys aren’t an HR side tool. They’re part of your system of action.

We also shipped:

• Private Goals (a direct customer request)
• Auto-Archiving for Goals to keep Work Plans clean and focused

This release has been months in the making.

Every release is about raising the bar on our system of action so your team can win.

This week at Dual Dash, we shipped a few updates that move us closer to what we care about most: helping leaders coach better and teams stay aligned.

• Clickable links in Calendar so you can jump straight into due dates, 1:1s, and work anniversaries and take action immediately.
• Work Plans now support filtering by tags, teams, status, and approaching due dates.
• Dual Dash University is live. A self-guided learning hub with guides, walkthroughs, and FAQs so teams can learn at their own pace.

We also teased a major release last week. It’s taking a bit longer than planned but it lands next week. Months in the making.

Every release is about raising the bar on our system of action so your team can win.

Back to building.

‍

This week in Dual Dash, we shipped updates that make planning clearer and our dashboard more intuitive.

• Kanban view for Work Plans is live. You can now drag and drop projects between stages. Status updates automatically, and collaborators are notified in real time.
• Dashboard refinements. We resized widgets for a more uniform layout and improved drag and drop so cards now appear above the dashboard instead of beneath it.
• Training experience update. We removed the Welcome Video series in preparation for Dual Dash University, our upcoming help center for product training, onboarding and support.

And one more thing...

A big release is coming next week. Our Engineers have been working hard for months on it. Stay tuned.

Back to building.

‍

This week at Dual Dash, we shipped a few updates that move us closer to what we care about most: helping leaders coach better and teams stay aligned.

• 1:1 meetings now sync to Outlook, with a direct link back into Dual Dash
• Managers can see coaching consistency with new 1:1 reporting (completion, sentiment, stress, quality scores)
• Goals now have full detail pages you can share with your team
• Employees see your Vision statement every time they log in
• Calendar widgets now show due dates and 1:1s so priorities stay visible

Every release is about raising the bar on our system of action so your team can win.

Back to building.

‍