Jobs

Jobs define expectations.

They determine:

• What someone is responsible for
• How performance is measured
• Which Success Drivers apply
• Which assignments (KPIs) are tracked

Every employee must be assigned to a Job.

What a Job Includes

Each Job contains the core structure for a role.

Job Information

• Job Title
• Job Code (optional identifier)
• Manager (default reporting structure)
• Description

This defines the role at a high level.

Job Assignments (KPIs)

Job Assignments are the measurable responsibilities tied to the role.

Each assignment includes:

• Name
• Description
• Measurable toggle
• Source (manual or integrated)
• Frequency (daily, weekly, monthly, etc.)
• Measurement type
• Category

Performance Levels (Optional)

Assignments can include performance thresholds.

When enabled, you can define:

• Fails
• Meets
• Exceeds

This allows performance to be evaluated against clear benchmarks.

Not all assignments require multiple performance levels.

Some may be tracked as a single value.

Success Drivers

Jobs also include Success Drivers.

These represent how someone performs their work.

Examples include:

• Coaching Ability
• Strategic Thinking
• Workload Management

Success Drivers are used in:

• Growth Plans
• 1:1 feedback
• Performance Reviews

How Jobs Are Used

Jobs connect multiple parts of Dual Dash.

They drive:

• Scorecards → what is measured
• Growth Plans → what is developed
• Performance Reviews → how performance is evaluated
• Reporting → how data is grouped

This ensures consistency across the system.

Create a Job

To create a Job:

1. Open Organization Settings
2. Navigate to Jobs
3. Click Add Job
4. Enter job details:
   • Title
   • Code (optional)
   • Manager
   • Description

Add Job Assignments

To define what is measured:

1. Click Add under Job Assignments
2. Enter assignment details
3. Set:
   • Source
   • Frequency
   • Measurement
   • Category
4. (Optional) Enable performance levels
5. Save the assignment

You can also choose to:

• Apply the assignment to other jobs

Assign Success Drivers

Select the Success Drivers that apply to the role.

These define expected behaviors and capabilities.

Edit a Job

To update a Job:

1. Open the Job
2. Modify fields such as:
   • Title
   • Description
   • Assignments
   • Success Drivers
3. Click Update

Changes will apply to employees assigned to that Job.

Why Jobs Matter

Jobs are the foundation of performance in Dual Dash.

They ensure:

• Clear expectations
• Consistent measurement
• Structured development

Without Jobs, the system has no standard for performance.

What’s Next

Jobs define expectations.