Departments group employees and assignments into functional areas, making it easier to organize work, track performance, and align coaching.

Departments group employees and assignments into functional areas, making it easier to organize work, track performance, and align coaching.

Define roles, assign expectations, and structure how performance is measured across your organization.

Understand how notifications keep you informed about actions, updates, and activity across Dual Dash.

Learn how data is handled in Dual Dash, including who can see what, how privacy is protected, and how reporting rules are applied.

Understand how Growth Plans are generated, how Career Direction determines your path, and how development is structured in Dual Dash.

Troubleshooting helps you quickly resolve issues when something isn’t working as expected. If you encounter errors, missing data, or unexpected behavior, contact support.

Learn how Business Categories are used to organize and filter Scorecards and Work Plans across your organization.

Add a new team member, assign their role, and define how they appear and operate within Dual Dash.

Learn how Business Hours control notification timing and define how Scorecard dates are structured.

Configure the foundation of your organization, including company details, communication tools, categories, and values.

Understand how Growth Plans help employees build skills, improve performance, and prepare for future roles.

Understand how surveys collect feedback across the employee lifecycle and turn it into actionable insights.

Scorecards provide a clear, real-time view of performance by tracking key metrics over time—helping you see what’s happening, where to coach, and whether expectations are being met.

Manage your personal information, preferences, security settings, and notifications in one place.

Learn how Teams are structured in Dual Dash, how performance is tracked at the team level, and how to navigate team data.

Understand how recognition works in Dual Dash through STARS and Success Stories to reinforce performance and highlight impact.